Along with your intimate needs, we take care of your privacy preferences as well. Under no circumstance will xsecret.pk sell, share, or rent any of your personal information beyond what is necessary to complete your order.
We believe and follow a very strict privacy policy as follows:
- We will never ask for your email address or other sensitive information unless it is required for serving you well while processing your order.
- We never sell any of our customers’ information to any third party.
- After approval, the buyer will have to bear all the costs for return shipping.
- For complete privacy, you will not see xsecret.pk in any of your card or bank statements that you use to shop with us.
- We keep our security terms uptight; even our employees can never have access to any of our customers’ private information unless it is required to serve you.
- By placing an order with us, you authorise us to use your sensitive information in order to serve you better.
How we use your information:
Shipping Address: It is used to ship your order to the right place. We will never send any other paperwork or anything else to this address except the requested order itself.
Phone Number: It is used for communication by the delivery agent at the time of delivering your order. Your orders are shipped with concealed packaging, which ensures that the delivery agent does not get to know what is inside the box. Your phone number can also be used to send you shipment tracking numbers or to gather your valuable feedback, which helps us improve our services.
Financial Information: Your card/bank account information is only used to process the one-time transaction authorised by you.
Email Address:
- To send you a copy of the order
- To send you the shipping confirmation
- To send you a short customer satisfaction survey
- To send you ‘Reminders’ for products you opt to be reminded for
- To send you information relating to new products or promotions on the website
- To send you information about issues that we believe may be of interest to you
You can unsubscribe from our email services at any time in order to stop communication through email.
Legal Issues: If in case a transaction gets involved in a legal dispute, we will be bound to summon the information in the form of a witness. We would have to furnish requisite information in such cases. If this occurs, we will always try to contact the customer first in order to inform them of the legal obligations.